5 Reasons WilBea Medical Equipment Is the Best DME Partner For Your Hospice Patients
1. We Are A True DME Partner.
We demonstrate daily we are a great partner for our hospices. WilBea is here to provide the level of DME service each of your hospice families deserves. Our friendly and reliable service is the foundation of our great relationship with each of our hospice partners. You can trust WilBea to be there when you need us. We have one company-wide standard: We will diligently provide excellent service to every patient, every day. Ask any of our partners and you’ll hear high praise. Your team will appreciate our user-friendly and reliable ordering/billing system. You’ll be happy with the level of service you receive from our technicians and management teams. Our service simply can’t be beat.
2. We Serve Hospice, Exclusively.
We know Hospice. We know the level of commitment it takes to work in Hospice care. We know how highly you value good, reliable service for your patients. We know what you expect from your DME provider. We know we can meet and exceed those expectations. We also know no two hospices operate in the same way. We will get to know you and the things that make you unique. We love getting to know our partners.
3. When You Need Us, WilBea There.
Our service standards extend well past deliveries and pickups. We hire locally to make certain our technicians are familiar with the area. We train our technicians not only to set up a bed, but how to be empathetic and compassionate as they interact with patients and their families. We take any call at any time for any situation. When our hospice partners place an order, it goes directly to a local office and is seen by the same person who dispatches the order. We deliver anything our partners order. Each WilBea employee regardless of position is trained to handle the hospice environment, from the warehouse to the corporate office. Our entire company is our customer service department.
4. We Are Prepared To Start Today.
If you have any problems with your current DME provider, WilBea can step-in to solve those problems immediately. Today, we are prepared to be the solution to your DME problems. This is what we do, we excel when others fail, and we are structured to handle emergency requests.
5. Where You Go, WilBea There.
Our partnership will be mutually beneficial and we are confident it will grow to be even more so as we move into the future, together. When you decide to grow and expand, you can count on WilBea Medical Equipment to be there to grow with you. Throughout our 20 years of providing service exclusively to hospices, we’ve had the opportunity to expand into new areas, some of them hundreds, if not thousands, of miles from an existing office (Rhode Island!). In every case, those offices opened on time, fully staffed, and prepared on Day 1 to serve hospice families. We are confident we can navigate expansion into any city with hospitality and the WilBea service you expect. Where you go, WilBea there.